Privacy Policy

Your privacy is important to us. This policy explains how we collect, use and protect your personal data.

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GDPR Compliant

Kopains complies with the General Data Protection Regulation (GDPR) and all European laws relating to personal data protection.

1. Data We Collect

Account information

  • First and last name
  • Email address
  • Date of birth
  • Profile photo
  • City of residence

Travel information

  • Desired destinations
  • Travel dates
  • Travel preferences
  • Published travel listings

Usage data

  • Navigation history in the application
  • Interactions with other users
  • Connection data (IP address, device)

2. How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Connect you with other travelers
  • Personalize your experience
  • Send you important notifications
  • Ensure platform security
  • Respond to your support requests

3. Data Sharing

We never sell your personal data to third parties. Your information may be shared only in the following cases:

With other users

Your public profile information is visible to other travelers.

Service providers

Hosting, payment, analytics - bound by confidentiality agreements.

Legal obligations

In response to a legal request from competent authorities.

Protection

To protect the rights and safety of our users.

4. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our services as long as your account is active
  • Comply with our legal obligations
  • Resolve any disputes

After deleting your account, your data is erased within 30 days, unless legally required to retain it.

5. Your Rights

Under GDPR, you have the following rights:

Right of access

View your data

Right to rectification

Correct your data

Right to erasure

Delete your data

Right to portability

Export your data

To exercise these rights, contact us at contact@kopains.com

6. Cookies

We use cookies and similar technologies to:

  • Keep your session logged in
  • Remember your preferences
  • Analyze use of our services
  • Improve your experience

You can manage your cookie preferences in your browser settings.

Contact Us

For any questions regarding this privacy policy or your personal data:

Email: contact@kopains.com

Address: Alexandre SCHALK EI, 3 Rue de Belle-Beille, 49000 Angers, France